Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"My experience at Z and M was fantastic. My salesman Jason tracked down the bike I wanted within 3 days. Lea and Amy had all paperwork ready for me when I got there, the whole transaction was flawless. Other employees went out of their way to introduce themselves and congratulate me on my purchase. Really was a great experience!"
-Eric Landish / Donora, PA (Washington County)

"I heard a terrible noise coming from my transmission after the bike got heated up. I usually like to try to tackle things on my own but I wanted someone with some experience to look at it. The called me within three business days to tell me the bike was fixed. New lifters cam chain tensioner pads. Bike has never sounded or run so well. Price was in my opinion very fair. I would not hesitate to go back. Thanks guys."
-Dave Richards / Jeannette, PA (Westmoreland County)

"Bought a used sportster last week from Z&M and really enjoyed my experience! Mike was very helpful (since this was my first bike) and didn't pressure me into a purchase I wasn't 100% sure about. I look forward to doing business with Z&M again!!"
-Kyle Murray / Spring Church, PA (Armstrong County)

" I'd like thank Amy Upstill of finance for getting me my first harley, she worked to no end to get me financed. I must say that Amy ROCKS! Id like to also thank Mike Collins who was my salesman. He was very detailed in making sure I knew everything about my bike before I rode off into the sunset. He gave me the reassurance that I can call on him for any concerns regarding my bike and I felt an added protection from He and Amy. Lastly Id like to recommend anyone looking to buy a Harley to go to Z&M and get the best customer service you can imagine."
-Kevin Thomas / Pittsburgh, PA (Allegheny County)

"Service and State Inspection received on the 2003 Harley 10May17 was ex exceptional. Please continue this. The inspector found a very simple but serious problem with my bike,corrected it and I am greatly appreciative."
-Bob Hixson / New Stanton, PA (Westmoreland County)

"By far the best buying experience anyone could possibly ask for!! My purchase was made over phone calls/text. As I was over 500 miles away. Every single person I delt with thru the process was great! Highly recommended! You are treated like family! Thank you again to ever single person that works there!!"
-Bill Clapper / Rhode Island

"Joe & Lea were the best two people I could have hoped for dealing with. It was quick & they know bikes. Very happy. Will tell my friends for sure. Thanks"
-Jeff Young / New Brighton, PA (Beaver County)

" I had a great experience buying a brand new harley davidson roadster from you guys at z and m it was quick and easy ryan wingard and lea duddy made it happen for me thank you!!!''
-Leonard Mallin / Bradenville, PA (Westmoreland County)

"I had the best experience purchasing my 2016 new 883 super low. From my salesman Adam who was great, from start to finish, then Amy in finance was amazingly quick and helpful and super great as well, Then the girls in clothing sales were just great. Everyone at z&m harley were so pleasant and friendly. I absolutely love my experience at z&m and everybody's warmth and kindness has made me a z&m customer for life. Thank you again to the amazing group of people at z&m Harley ."
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Scott Campbell / Greensburg, PA (Westmoreland County)

"I purchased my motorcycle from Z&M Cycles over the internet. John Schake and Lea Duddly were great to work with and made this purchase really easy. The best part is that the bike was shipped to my house in Maryland and when it arrived looked far better than the photos posted on line. Thanks Z&M for making my purchase an awesome experience."
-Francis Coates Jr. / Ft. Washington, MD (Maryland)
"Z&M has always been our go to dealership when it comes to purchasing motorcycles. Between my husband and myself we have purchased 7 bikes from Z&M in the last 6 years. Dax has always treated us fairly with Trades. On Christmas Eve we came in to see the new 2017 HD Street Glide CVO in the black and orange colors. We were considering trading both our bikes and downsize to one bike, but still was looking for the look and quality the CVO's have. Unfortunately, the bike was there but was to be sold to Kim and Bruce. My husband was very interested in the bike and since there was another to come in in April, we were willing to commit to that bike. Dax ran the numbers on our trades and before we left that afternoon we committed to purchasing the April bike with salesman Ryan Lease. Ryan went over and above for us, later that day he had spoke with Kim and Bruce about letting us purchase their bike and them taking the April bike. Ryan knows how my husband is with modifications and knew he would want to make some handlebar adjustments for riding season. Ryan called us that evening and said we could do the paperwork on the one that was there when we were ready and able to bring our bikes in. Luckily the day after Christmas was a beautiful 50 degrees so we drove both bikes up to drop off. Lea Duddy has been our finance girl since day 1 and she came in on her day off to close the deal with our paperwork. She told Ryan we were coming in Monday as well, and although Monday's are his day off he came in to the dealership to close the sale and assure that everything was handled accordingly from beginning to end. Ryan was very thorough with going over the bike. Many new features with this new CVO. I can say my ride home as a passenger was much more comfortable that my husbands previous road glide CVO. Dealing with Z&M is always a rewarding experience, it doesn't matter what day of the week we come in and what we are purchasing...Many of the salesman and parts guys know us and are super friendly to greet us and make us feel right at home."
-Ronelle Maust / Acme PA (Westmoreland County)
"I visited your Harley dealership to check out the showroom display of motorcycles and to purchase a couple clothing accessories. While there, a salesman by the name of John Schake introduced himself to me and was kind enough to take the time to give me the grand tour of the dealership. I was so impressed by how clean and well organized the shop was. The used motorcycles looked like new and well maintenance. John gave me the background of the entire dealership since it opened. He answered every question I had and then some. John was well versed about the Harley Davidson product. I plan on purchasing a Harley motorcycle in the near future thanks to all the information that John gave me. It was truly a pleasure meeting John and conversing with him. Looking forward to my next visit." 
-Regis Windisch / Freedom PA (Beaver County)
"After starting a project on my bike I realized I needed some parts and I needed help figuring out what parts I needed. I first went to the local parts shop and had a very frustrating experience with them. I then came to my senses and went to your place. After about 15 minutes and a couple of laughs your parts tech had it all figured out and had me in a much better frame of mind. His attitude and knowledge of parts were very refreshing. He couldn't have been more pleasant to work with. I have experienced this before with multiple others on your staff. What a great business you have."
-Eric Lepore / Jeannette (Westmoreland County) PA
"My dad and I both bought 2017 Tri-Glide from the dealership on Sat September 3. Our Salesmen was Ryan Lease and the Finance person was Lea Duddy. Ryan and Lea are fantastic people and go out of there way to assure you are happy with your decision and they do not pressure you at all. These two individuals are the best at what they do and represent Harley Davidson and Z&M beyond what I can say. If you are in the market for a bike I recommend these two amazing individuals to assist you. Believe me you will not be disappointed. I also want to say the Milwaukee 8 motor is awesome and I will post more about it after I put more miles on the bike."
-Edward Fridge Frazier / Monroeville (Allegheny County) PA
"I have been going to Z and M for many years and really like the staff. I bought three bikes from them in 5 years. This one is about the service department. The work they did really was beneficial with the engine upgrade to the 2003 Road king. I look forward to riding it for many more years. I bought it there in 2011 and have serviced there every year."
-Robert Hixson / New Stanton (Westmoreland County) PA
"Amy was great she went above and beyond to help me get my bike and Jason took his own time to fix my bikes fuel problem the day I went to get it be did the work himself or help that was just kick *ss and Amy was always there to take my call and she is the best at what she does I will be going back soon to get my next HARLEY all of them at z&m cycle are the best and love what they DO selling the best bike in the world"
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Tom Isenberg / Clymer, PA (Indiana County)
"My experience was so much better than I had expected. Sales were not pushy or rushed, the financing department was so friendly and down to earth. I wasn't familiar with the area and they gave me tips on traffic and kept my new bike under a pavilion while I shopped to avoid the rush hour traffic. These are top notch folks and I'm very pleased I chose them!! Thanks Amy and Jason!!"
-Michael Rodriguez / Moon Township, PA
"Z&M is the ABSOLUTE BEST PLACE EVER to purchase a new or used bike. The staff is absolutely amazing! My husband and I just bought a 2016 Street Glide from Ryan Lease and I had to go back today to tell him how happy I am with this bike. My specific words to him were "the only other time I was this happy is the day I married my husband!" Thank you so very much again Ryan!! You the man!!?"
-Bruna Leonard/ Greensburg, PA
"We have purchased a few new bikes here over the years and as always we are treated with respect and given exactly what we asked for. This time we decided to go with Ryan Lease and let me tell you, this man went above and beyond to make us happy! Very efficient and friendly and is an all around great guy. We contacted him on days he didn't even work and he made sure that what we called for was taken care of..I HIGHLY recommend buying a new or used bike here!!"Joe | Westmoreland, PA
"Walked in looked around for about a min then Jason came to assist me He was great talks explains and treated me and my wife excellent And Amy in finance was great also very friendly and efficient The paperwork was a breeze we will def come here for all our needs"William Mcdonald | Wiilmerding, PA
"Only place ill buy a motorcycle and purchase merchandise. Hands down the best service!"Brett Hughes | New Derry, PA
"I recently purchased a 2016 fatboy. Ryan Lease was my salesman. This guy goes above and beyond for his customers. We had to order my bike from the factory to get the color I wanted. Without me having to call and bug him, he was always on top of everything. Called me as soon as he had info on my bike. He kept in touch through the whole process and worked with me every step of the way. The bike came in exactly when he said it would! Couldn't be happier with the service I got from him. He doesn't stop even after the purchase is made. He's followed up with me for days now on the bike and if I like it and have any questions for him. I highly recommend you hitting Ryan up at Z&M if you're looking to buy new or used. You won't be diasspointed in his sales service. "Josh Howard | Blairsville , PA
"Sorry this took so long but I've been riding my new bike. Ryan Lease did a great job on the sale, as busy as he was he leave us hanging around for nothing. He took the time to go over everything before and after the sale and followed up with a few days later which was cool. Thanks. And Lea in financing was great as well. Explained everything very well and took care of us and got us where we needed to be. "George Kiesel | Seward , PA
"To tell you how much I LOVED my experience with Z&M, let's just say that I live very close to another well known Harley Dealer that will remain nameless (cough,cough Steel City). Wait, did I just say that outloud? So sorry....anyway, we drove from South Fayette all the way to Z&M with an idea in mind of what we wanted but ended up with something totally different. Ryan Lease in Sales was A-MA-ZING! When we left undecided, he even gave us a personal number to reach him on, just incase. I am so glad he did. From the very beginning until the end, Ryan was there for us every step of the way. No hassling, no pressure! Lea in Finance, what can I say....You are a dream. You went above and beyond for us and I thank you! Thank you to everyone at Z&M we drove home with a Brand New Shiny Black Dream!"Carol Boyer | Bridgeville, PA
"I would love to Lea Duddy for helping me pick out my new spring wear last Friday and Saturday her heather and korI and the others are awesome awesome! !!!!! I highly recommend z+m harley to all that want superior service in every dept. There Lea has been a awesome help with everything from are bike to my harley gear .way to go guys you rock :)"Brenda Filler | Shelocta, PA
"I would recommend z&m too all of my friends! We had the best experience there. Everyone was so helpful and went above and beyond their duties to help us. Lea Duddy and Ryan Lease helped us in every way they could! I would give them a A+++ for everything that they have done! Awesome place awesome people. Thanks again for everything that you all do! "Elissa Kiesel | Seward , PA
"The whole experience at Z&M was excellent from the moment we walked in the door. Everyone was friendly and helpful and our salesman Joe Mullaly was and is a top shelf guy, extremely patient and knowledgeable as was the finance lady Lea Duddy. Z&M Harley is a nice, friendly, very professional establishment. Thank you all very much with the purchase of our Ultra Classic Electra Glide! Thanks, Scott & Alexa"Scott McLaughlin | Pittsburgh, PA
"I purchased my first Harley from Z&M back in 2004. John Schake was my salesman.John is not only a great salesman he is a very knowledgable man and an all around great person.He answered all my questions and helped me through the whole process of buying my bike.In 2006 when my warranty was about to expire I was offered an extended warranty which I refused to get.A year and a half later the bike developed a problem where once in a while it would not start. I took it to Z&M to get fixed but sure enough it started everytime for the mechanics making the problem difficult to diagnose. When I picked up the bike they said bring it back if it does it again. Well sure enough a week later it did it again so I took it back.This time the mechanic found the problem it was electrical. When I picked up the bike and wanted to pay my bill I was told the owner Mr McMahan wanted to speak with me. He told me it was very uncommon for this to happen and there was no charge. Who treats you like that these days? Good luck getting that kind of loyalty at any other dealership.The whole staff at Z&M make you feel like family and that's how they treat you like a family member. We have purchased 2 new bikes from Z&M since then, the newest one just a week ago. If you want to buy a Harley Davidson motorcycle Z&M is the place to buy it you will not be sorry, you will be treated like a family member not only when you buy the bike but anytime you walk through the doors. "Mari & Steve Thompson | Ligonier, PA
"John and Lea great people here. Did a fantastic job will be back and will definitely tell friends "Amanda Bryner | Lower Burrell, PA
"I recently purchased a 2016 Ultra Limited Low and can not say enough good things about Z & M. John Schake (Sales) greeted me and gave me a great tour, he answered all my questions knowledgeably, he's patient and he doesn't pressure you into something you don't want, and gives you straight answers. He went above and beyond to find me the color bike I wanted and get me the deal I wanted. Lea Duddy (Finance) explained all of my financing options and got me a better deal/rate than expected. She is great a what she does and even called my insurance company herself when they weren't getting me the information I needed. Everyone there is friendly and professional and a pleasure to do business with. I would recommend going to Z & M for a pleasant, professional, no pressure experience. Thanks John & Lea!! "Rex Martin | Finleyville, PA
"this was the best experience I've had at any Harley dealership. My wife and I based our final decision to purchase our bike because of the comfortable experience. Jason was our sales manager and gave much of himself in helping us along the way and even showed up on his day off of work to go through all details on our bike. He went above and beyond with us and we thank him for that. We also met Lea in financing who was very patient with us and explained the process thoroughly. She made the final steps of financing comfortable and was a pleasure to speak with. Hey! it's a means alot when your buying!, and to have people like these two it makes a great experience and I'm sure I'll return in the future. Thank You!... Z&M Harley Davidson!"James Cibrone | Finleyville, PA
"Dealing with Ryan W, Amy, and of course Dax was a great experience. The people at Z&M treat you with courtesy, kindness, and respect. They go the extra mile to help you out, and make the test riding/buying experience as easy and streamlined as possible. At it's heart Z&M is a family run business, and you can tell they take pride in what they do. The showroom is one of the nicest HD shops you will find anywhere. The pressure is low, and the friendliness is high. You will feel welcome there. "Alan Bilinsky | North Huntingdon, PA
"John Schake is a great sales person the service was wonderful,also Lea in finance helped us with everything thank you both so much. Z & M will be the only dealership we will deal with."Sophia Miller | Port Vue, PA
"WOW !!! What a great group of professionals. From sales to finance to accessory sales, everyone was helpful and relaxed. When I walked through the front door I was overwhelmed by the selection of inventory. They had everything from bikes to parts to every accessory necessary. Leah, the Finance Director was on point with a great sense of humor and provided me a premium experience. Thanks you Z&M for making my first Harley experience a "Great One". "Anonymous | baldwin, MD
"Thanks to Ryan who sold me the bike and a great guy who took the time to get me to the right one as a starter. Amy who explained the financing and has great work ethic and personality and to Wally in parts who helped me with a number of things and is so parts knowledgable. Great dealership and a great atmosphere !!! I cant say enough good about it! will be a long time customer I'm sure~"Mary O'Connor Weyel | Apollo , PA
"Best bunch of people"Karey Mowry | Bovard, PA
"Great Experience with this dealership! Traded my Sportster in for a DWG and everything went as smoothly as possible. treated me right on both ends of the deal and everyone was very knowledgeable and willing to help out. I dealt with Joe and he really is a stand up guy. Highly recommend both him and ZM! leave craigslist alone and go talk to ZM for your used bike desires!!!"Rodi Vis | South Park, PA
"When I decided to finally pull the trigger and purchase a Road Glide (a bike that I had wanted for well over a year), I did what we do here in America, I searched the internet. I found several bikes at different dealerships in the Pittsburgh area and sent quote requests to each one I was interested in. One I never heard back from at all, one sent me an email basically saying hey thanks for the request the price is what is on the site come by if you are interested. All I thought was why give a link for a quote if it is what it is. Basically I received two calls back form two dealerships, one was from Ryan Lease at Z&M. We talked for about a half hour about what I was looking for and then he got me on the phone with Amy who locked on financing options for me in less than 15 minutes. They were both so helpful and seemed so eager to have me as a customer that I went in the first thing the following morning. When I got there Ryan was off for the day but he had already set everything up for me and Jason was waiting to pick up where he left off in the process. We talked about used versus new and the pros and cons. We talked trade and value for my current bike and Amy worked with all the changes that I made along the way. Amy must have changed my paperwork at least three times as I changed my mind about different things. The big thing for me was that at no time did they make me feel pressured or that my decision making, or lack there of, was an inconvenience to them in any way. While my trade was being finalized Jeff in parts walked me through all my options for accessories and multiple options as I made the decision for what I wanted to add to my new 2015 Road Glide. Did I mention that all this attention to detail and customer service was done while keeping in mind that I was on a bit of a time crunch. When I returned a couple days later to have my accessories and parts installed, Clem picked up right where everyone else left off and walked me through the process and seamlessly added a part that I decided to purchase after the fact. Absolutely outstanding in my book. As Marine Veteran, teamwork and honor of word and commitment are very important to me. Z&M held that standard and they now have another life long customer. I would highly recommend anyone looking to purchase anything Harley Davidson related, stop by here first. Brad Norman "Bradley Norman | Indiana, PA
"I have to say z+m has some awesome people that work I have been down and ordered things from them without a problem and Lea Duddy goes above and beyond to bring it home for me I have to she's a valuable employee even after our purchase she has gone above and beyond for us it's truly appreciated and we will continue to do business with you """"""" thank you Lea !!!!"Brenda Filler | Shelocta, PA
"Best dealership in the world. Family oriented and treat me like I am family. There is no other place to buy from. My salesman Ryan Lease and in Finance Lea Duddy are top notch people. Making sure I am satisfied and no pressure to purchase but willing to go out of the way to make sure I can make q decision I can live with and e comfortable with. This is the 5th bike I bought from this dealership and they are top notch. No reason to buy anywhere else when you can buy from the best and get the best service from Ryan Lease and Lea Duddy."Edward Frazier | Monroeville, PA
"I am soon to take delivery of a 2016 Break Out. I could never say enough Good about Z&M Harley Davidson. This Dealership is Just Awesome. My Salesman Was John Schake. If You are looking for a Sales person to work with, This is the Man to talk to. Amy Upstill took care of the Finance. She is Awesome and made it Easy and Fun. Took extra time to Help with an Insurance problem. Hope You get to work with Her as well. Also, Can't forget the Girl's in Motor Clothes. They are All Awesome. If You are looking for a new ride. I highly suggest You check out Z&M Cycle Sales. "Max Hengstenberg | Jeannette, PA
"Tiffany was amazing, I needed to exchange an item. When I called in Tiffany used the caller ID to know who I was, looked me up, knew what I bought, knew they had the right size in stock, then had my exchange ready when I walked in. it was truly a GREAT experience. koodos to Tiffany !"Anonymous | pittsburgh, PA
"adam williams sales, amy upstill ,totally outstanding in helping me with my recent purchase of a 2013 screaming eagle roadking c.v.o. thank you very much. i love the bike. great job. your dealership is great. every time i come there you always have what i need. thank you again."nicholas buchleitner | West Mifflin, PA
"I just wanted to say we received above 5 star treatment. From Ryan Lease and Lea Duddy . Ryan took the time to show us every thing and even when we changed our minds on color he gave us 110 perched is a awesome person to buy from and will recommend him to everyone thank you Ryan for a outstanding purchase and all your help and Lea thank you for your outstanding help also you rock at what you do and the special little things you do is truly awesome I would highly recommend these two people to go see at z+m they make your trip there extremely worth it thank you again lea and Ryan lease"Rich an brenda Filler | Shelocta, PA
"I cannot say enough good things about my buying experience at Z&M. Joe Mulaly was my salesman and boy did he go above and beyond showing me and discussing all the different bikes with my wife and I. One thing that really sticks out with me is something Joe said. Joe said "Mike I am not here to sell you a bike, I am here to help you buy one" wow that's saying something about NO pressure. Not only was Joe fantastic, but Ryan Lease, Amy, everyone I came in contact with. They make you feel welcome, and don't pressure you to buy, they make the buying experience an enjoyable one. I will definitely be back!!"Mike Schubert | McKeesport, PA
"After being on a rack for almost a week filled with mis-information, Ed went to Triple S in Morgantown, West Va. on Wednesday to get his bike and take it to Z & M Cycle Sales in Greensburg. In about 24 hours, Service Manager, Jim Persin called to tell him the diagnosis had been done and the parts have been ordered. Barring any unforeseen circumstances, the bike should be done on Monday and we should be back on the road no later than Tuesday morning. THAT, ladies and gentlemen is how you define CUSTOMER SERVICE! "Judith Romaniello | Brentwood, PA
"I purchased a used 2005 H-D Sportster 883L from Ryan Lease. It was my first motorcycle, and he made the process easy and fun. No pressure to buy, but the bike sold itself. Amy in finance made this the easiest large purchase I've ever made. I am very happy with the bike, and I'm sure I will be back to upgrade down the road! Thanks Z&M!"Adam Smoley | Finleyville, PA
"Oustanding experience. The Z&M team is nothing short of professional. Before going in to Z&M, I knew what Ii was looking for in a bke. Jason was my salesperson. Very knowledgeable individual and I would recommend him to anyone who's looking for a bike. Some of these car dealerships in Greenburg could learn from the Z&M team. Especially about sales and customer service. Thanks Z&M for making it easy to buy. By the way only reason didn't mark finance, is I didn't use it."John McKahan | New Stanton, PA
Dallas Blatt | Butler, PA
"Ryan Lease and Lea Duddy were both extremely helpful through out the entire process."neil miller | Greensburg, PA
"really enjoy the buying experience at Z&M the sales staff, service dept. and parts team are very knowledgeable. and everyone is very friendly and helpful to get all your questions answered. also the atmosphere and cleanliness of the dealership is topnotch. look forward to doing business with Z&M for years to come! highly recommend them to all my friends and family. thank you and God Bless The Noels"richard j noel | north versailles, PA
"Purchased my 2014 ultra limited one year ago. I love the bike.I have been back twice for service (1,000mile and 5,000mile).T.J.in service has treated me very well and technician was very thorough.I forgot to tell T.J.about the rear seat screw I was missing but the tech found it anyway.Would definitely recommend your dealer to friends."Randy Dolton | penn hills , PA
"My experience was great. The salesmen, Adam and Bruce were great with helping me pick out a great bike for me. I couldn't be happier with the one I purchased. The entire process from beginning to end was smooth and easy. I never felt pressured to buy anything. They were just there to provide me with a lot of information and answer every question I had."Chris Felentzer | GREENSBURG, PA
"Everyone at the dealership are very professional and respectful. I have to give a lot of credit to Ryan Lease my salesmen he stayed after hrs to make sure i understood the whole operating systems of the bike and did not hurry the experience. Thanks Ryan "Joe Ladasky Jr | Valencia, PA
"An excellent choice for biking concerns!!! Wish I could presently afford a NEW V-Rod!!!"Pat Neary | c/o Homestead, PA
"Thank you Ryan Lease you are the best. This is the third motorcycle I purchased from Ryan and the 4 I bought from this dealership. This dealership is by far the best around. They treat you like family not only before the sale but even after the sale. Ryan goes out of his way to talk to me every time I go into the dealership. He makes sure I am happy and answers any questions I have. Dax also does the same. I feel that Z&M is light years above the competition. "Edward (Fridge) Frazier | Monroeville , PA
"Everybody was friendly and helpful. They made the whole process easy and I had a great experience there. I would recommend them to anyone who is interested in buying a bike."maria forneris | claridge, PA
"Great experience! Everybody was so friendly and helpful! Jason was a big help as well as Amy and Lea! Although I didn't buy a Harley (a little out of my budget right now) I know where I will go in a few years when I purchase a Harley! The Kawasaki Vulcan 1600 Nomad ran like a champ on the 100 plus mile journey home! Thanks to all! Great business! "Greg Pleger | Oil City, PA
"This is my 2nd bike i purchased and Ryan Lease and Leah both did an outstanding job. I will deal with noone else. They are a real asset to Z&M. "Anonymous | Mt.Pleasant, PA
"Great people very helpful In everyway"John Cadwallader | Windber, PA
"I have done the survey with Harley and I hope you get a copy. I can not say enough good about your dealership from Jason talking to us in the parking lot before the store opened. Leah was amazing while doing the finance for our rider to rider finance. She was not only nice but very professional. Greg in parts took his time to explain things to me and make sure I got the parts I needed. I live in KY but will buy all my stuff from your dealership. Even the people in the clothing department were awesome. We are going to plan a trip up with some of our friends so they can check the place out. Thanks so much for the great expereince!!!"Tim Stone | Florence, KY
"Purchasing our first NEW Harley at Z & M Cycle was a totally positive experience! Jim and Adam were so knowledgeable and patient in answering our endless questions that we felt like we were talking with old friends whose only desire was to help us realize our dream. Their above and beyond service was truly admirable and greatly appreciated! Lea and Amy in finance did a terrific job as well in walking us through that aspect of things. Thank you Z & M for helping us to celebrate our 29th anniversary riding down the highway on our new Ultra Classic!"Jeff & Lisa Williams | vandergrift, PA
"I did a survey on the rest of the dealership at the time of purchase. I left out service because I had no experience with that Dept. Now I have. I rated them 5 stars. I was pleased with the friendly and professional manner in which I was treated. Downside.. T. J. needs a faster printer and while the free coffee was great I think the $10 charge for the cup to be a tad excessive.... Thanks for the great experience...Dave"Dave Reed | Plum, PA
"John and Leah are the best! This is the 4th bike we have bought from them. But this one is mine. Wouldn't go anywhere else! You guys rock!!!!! Thanks again. You two made me one happy lady!!!!"Sandra Dufford | Darrargh, PA
"Because of Adam,Lea and Dax my experience was exceptional in purchasing my new Freewheeler.The expertise of which each phase of the purchase was nothing short of outstanding.I would highly recommend your dealership to anyone I know who is interested in purchasing a new or used motorcycle.In closing I would like to THANK you and your staff for making my dream become a reality."Billy Butler | Leechburg, PA
"I had a great experience buying my 48 sportster!. Ryan wingard and Amy upstill, helped me answered all my questions perfectly!. I love my bike! And glad I decided to stop in and take it home."Brandon Tlumack | Latrobe , PA
"Z&M is all about customer service. My wife and I had an awesome experience with all the staff there (Joe M, Amy, Ian, Dax) and everyone went out of their way to help us achieve our goal of obtaining a new 2015 Electra Glide Ultra Classic. Z&M Cycle of Greensburg is the epitome of HD excellence. "Ralph and Rachelle Padilla | Coal Center, PA
"Really need to give a shout out to Ryan W and Lea D. Great employees, nice people. Made buying my first Harley (have been riding since 1965) one of the easiest major purchases of my life...and to the owner who bent the rules just a tad to help me. Thank you!!!!"Dave Reed | Plum, PA
"Adam and Lea answered all my questions and were great to work with"Clifford Huff | Trafford , PA
"Over all I had a very positive experience with the purchase of my 2006 hd heritage softtail. Ryan W. was very helpful, and professional. Amy in the finance dept. treated my wife and I like we were old friends.I am very pleased with my purchase, and will recommend Z&M to all my friends."ken zorak | murrysville, PA
"We bought our Harley with the help Ryan Lease being our salesman. I have to say, Ryan went above and beyond for us. He is an absolutelly outstanding salesman. He truly did ALL that he could for us. Id reccomend him as a salesman to anyone that goes in there since he is a sincere, straight forward and honest man. Jim the owner as well, I have to say is an amazing and wonderful man that went to bat for us as well. And for that we thank you!! Lea Duddy is an awesome amzing finance woman. She got the deal done for us and we couldnt be happier. So Id highly reccommend Ryan Lease as your salesman and Lea Duddy for you financial needs. But Z and M Sales to anyone of our family members or friends and strangers who want to buy a Harley!!!"Lori and Robert S. | West Newton, PA
"joe in sales was great. "stanley welsh | monongahela, PA
"Last Saturday I bought my 5th Harley from Z&M. I have to say that every time I thought a deal was going to be out of my reach you guys made it happen. I couldn't be happier with anyone than I am with Z&M. Of any other dealerships I've tried to deal with you guys are the best. A special thank you to Dax, Lea, & Brian Wingard. After the deals you guys have given me I feel guilty if I stop at another dealership to pick up a T shirt. I have to think of you guys more as best friends than a Harley dealership. I just hope some day I can return the favor in some way. I would recommend anyone come there no matter how far because you guys really make it worth the trip. Thanks again."Jimmy Wilson | Washington, PA
"Adam and Lea helped me get my first H D.Very knowledgeable staff.I will come back and recommend Z &M to everyone. "Bob | Strongstown, PA
"I purchased a 2012 Softail Slim on 2/27/15. John Schake greeted me while I perused the bikes and gave me a great tour of ZM. I was very impressed with the service area and the overall friendliness of the people there. Once I made my decision, Lea got me all squared away in finance. It was a great experience. Looking forward to being a long-time customer."Matt Ingold | Murrysville, PA
"John Schake (Sales) really made the whole purchasing process run smooth and without an issues. He gave me straight answers and good advice. It was easy and pleasurable to do business with him. Lea Duddy (Financing) was also very helpful and quick in getting me documentation and information that I needed to complete the transaction. Ian in the Parts Dept was very helpful and insightful in helping me get the bike looking the way I wanted it to. At some point in this process everyone stayed after closing time to accommodate my schedule. Their support was unparallelled. Purchasing my new HD from Z&M and their Team was a great customer experience."Michael Taillon | Delmont, PA
"Over the years that I've been a customer, your dealership has really grown. It was well earned."Anonymous | , XX
"I purchased a used bike from Z&M yesterday but from the time I called the store inquiring about what I saw online my questions were answered and Ryan Lease my sales person stayed in contact. The day I went to pick the bike up Jason in Service and the other men in the service department loaded and strapped my bike for it's long haul back to DE and not once did I worry about the bike having any issues."Temia Holloway | New Castle, DE
"As soon as I stepped foot in Z&m i was greeted by very friendly staff. I noticed a used bike on their website and decided to stop in a take a look. After a few minutes I was approached by Adam in the sales department. Adam was very professional, courteous, kind, and knowledgeable on the bike. Low and behold I fell in love with the bike. I dealt with Amy in the Finance department to finalize the transaction and she was stellar. I felt right at home at Z&M and would recommend them to anyone. You can't go wrong with Z&M!!!"Kenneth Chwilka | Pittsburgh, PA
john palacki | latrobe, PA
"I purchased my 2nd bike from Ryan Wingard and financed through Lea Duddy. Got my 2015 Street Glide and am VERY pleased and happy of the overall experience I have received at Z&M. You could not ask for a better sales rep and finance officer. We will only buy from Z&M and these two forever! Thank you so much for such a great experience Ryan & Lea!"Steven Smeltzer | Homer City, PA
"This is the 2nd experience purchasing from Z&M and each time gets better!!! The sales, finance and staff are kind, courteous and go out of their way for you! A special shout out to RYAN WINGARD and LEA DUDDY for making our visit the best! The two of them have always been great to us! We will always shop Z&M and continue to deal with these two, not to mention direct everyone to them! A great thank you to BRUCE who came to pick my bike up in this awful weather! I look forward to riding my 2014 Screaming Eagle Road King! Kudos to you all! If you are looking for great service and a welcoming feeling, see Ryan and Lea! "Kelly Smeltzer | Homer City, PA
"Our first experience dealing with Z&M was an exceptional one. Our sales associate, Ryan Lease, was by far the most helpful, patient, and knowledgable sales associate we had dealt with, compared to all the other Harley Dealers we had visited. Our trade in value was higher than any other Dealer would give us. Ryan went above and beyond to satisfy us. This was our first purchase at Z & M and it won't be our last. We recommend anyone looking to purchase a bike to go see RYAN LEASE, you won't be sorry! Thanks to everyone there for making us feel like family!! HAPPY NEW YEAR!!"Ron & Julie Gionta | Plum, PA
"I bought a bike in 2012 from Dax. Great salesperson! Lea did my financing and went out of her way above and beyond to make my deal happen. Top notch girl all the way! Very professional! I've been to Z&M several times after my purchase and she's so personable, always! Never forgets who I am. It's a lasting impression that I'll never forget! She's an asset to this dealership!! "Rich Trice | Greensburg, PA
"Just purchased 2 heated jackets. Lea was absolutely awesome. I saw the coats on her Facebook page and just had to have them. Tammy"Tammy Ewing | Shelocta, PA
"John - sales - was AMAZING!! He is so knowledgeable, kind and patient. He worked some magic to get us from a 2008 Crossbones to a 2014 Road King. Financing was a BREEZE with the girl that took care of us (I'm sorry I can't recall her name) and the shop itself is fantastic. We had purchased our first bike there in 2007 and later traded it at another local Harley dealership, needless to say we are Z&M customers for the remainder of our riding/purchasing days! I will never go elsewhere again! Thank you all. James and Lou Anne Payne "Payne Lou Anne | Pittsburgh, PA
"Sorry This took so long to get to I was out riding my 2015 Road Glide Special dropped 4,000 miles in 3 months. This is now my 3rd Harley and My 2nd from Z&M Cycle. The sales Department Impressed me and is always prompt on my questions and concerns (and I had a lot). Ryan Lease was very nice and respectful. When ordering my parts before my bike was even released to sell Ian Brown went out of his way to get the parts information that he could to the best of the knowledge of the bikes ship date. will always deal with the parts department. Lea from the finance department was very helpful n showing me all the best ways to protect myself in my loan by explaining the right protection. I love Z&M Cycle Sales and the team and will be doing future business with them all. Thanks"Nicholas Biris | Belle Vernon, PA
"I recently purchased a Road King from Z and M. Bruce Minich was my salesman. He was patient, helpful, and knowledgeable. After I made my selection; Lea explained all financing options and was a joy to work with. Finally, Jason explained ever function on my new bike. He used great detail answer my questions. Thanks Bruce, Lea and Jason. You guys were TOP NOTCH! Ken"Ken Dillinger | Dunbar, PA
" Ryan Lease and Lea, top notch service! Way to go! Five Stars all the way! I won't shop anywhere else! You guys are great Thanks so much"Sean Conn | Pittsburgh, PA
"I love my Bike and Z&M. They are not going to play games. They find you what you want and get it done. No pressure just satisfaction. The shop was great. Thank you Jon and Lea. Tony Moreno. 2014 Ultra Limited "anthony moreno | pittsburgh, PA
"This is my 3rd new bike from Dax.....He does a great job, and is very hands on!!! Lea did a bang up job getting my paperwork done and me out the door and riding ...!!!!!!! Treated like a King from start to finish."Gary Danley | eighty-four, PA
"I delt with Ryan wengard in sales and lea dudie in financing and they did awsome answering any questions I had and helping with anything I needed help with and they got me the best deal"Anonymous | Mt pleasant pa, PA
"Wow Did I have the best time when I bought my motorcycle off of these guys! First I called about a Yamaha V Star 1100 Classic and talked to Ryan Lease. He was very pleasant on the phone! Let me tell ya, when I got down there to the store, there was NO waiting/standing around! BAM, there was Ryan. This guy had nothing to hide and was upfront about everything on the V Star. Then straight to Amy Upstill! This part of the sale always goes bad like pulling teeth. But Amy was like the novocaine to make it painless!! She was awesome and really cared about her job and the customer!! Great Job People!! If though I bought a Yamaha, these people still treated me like I was buying a 40 Thousand Harley. From the sales floor to the service department! Thanks guys for the best experience that I ever had buying a motorcycle!! See ya soon!!"Kevin Schuler | Mars, PA
"Awesome buying experience at Z&M! Jason in Sales and Lea in Financing were great to deal with!!!! Lea made sure I understood all financing options and guided me through the process like a real pro. Jason was thorough in making sure I was completely satisfied with all questions answered before I left to ride my bike home. I was once turned off by buying a bike from a dealership, but no more. Well worth the trip from Oakland, MD!!!"Will Riley | Oakland, MD
"I have been a customer for years at Z & M. John, Dax, and Amy make buying a bike as easy as 1,2,3. All are very professional and knowledgeable in their roles. I have to say that was the best experience in buying a vehicle in my 42 years of purchasing vehicles. Thanks to them I will be back and recomend to others the great Sales and Service Team. Sincerely, Ron Howard"Ron Howard | Greensburg, PA
"I purchased my motorcycle from John Schake and did the financing with Amy Upstill. I could not believe the extent that Amy went for me to get my bike. I cannot thank her enough for this. She is very professional and personable. I really enjoyed having Amy help me thru this. I thank her very much. John was also very helpful and was able to answer my questions with no difficulty. If there was a question that he did not have the answer for, he found out for me very quickly. Even though Z & M was very busy the day i got my bike, Amy and John took all the time i needed to finish my purchase. Thank you to both of you !!! "Anonymous | White Oak, PA
"Ryan w. in sales, and lea in finance we great. Made our whole process enjoyable. Made you feel like family. Welcome and never rushed. Thank you so much. Dax was grest on the trade, made you part of it all. We will be back. "Gary Shope | Fallentimber, PA
"Great service in sales and finance, ryan w. and lea were great. Made you feel like family. Thank you. With every thing you had going on you took your time and never rushed us. I will be telling everyone, and i will definitely be back."gary shope | fallentimber, PA
"We just bought our bike their today. They have the best sales people around. They made us feel right at home. A BIG shout out to Dax, Ryan, and lea. Thanks so much for the great experience. Will definitley tell everyone about our experience at Z and M cycles. Thanks again"Lesley Shope | fallentimber, PA
"I purchased a second bike from this dealership in less than a year. The experience is out of this world and no other dealership can hold a candle to them. I recommend this place to everyone. Ryan Lease, Leah, and Dax and Heather are the best of the best. Thanks "Edward Frazier | Monroeville, PA
"I drove an hr to z&m wanting to trade my bike for a new switchback. Arrived at 1230 and Within minutes I was met by Ryan from sales and told him what I wanted, we sat talked, he did his job and sent me to Lea in finance. Again we sat and b.s a little, laughed a lot, at the same time she took care of business and by 330 I was riding my new bike down the street. Everyone was great, they make you feel welcome and at ease. Like old friends !!! Overall an awesome. Fast. Excellent experience. Won't go anywhere else. Awesome. Thank you Z&M for my first H.D. !!!!!"Brian Zmenkowski | Pittsburgh, PA
"Ryan Lease was my salesman. This is my second bike purchased thru him. He is a straight shooter and a stand up guy. He worked hard for me and is alot of fun. I wish I had his energy. Lea Duddy worked with me in finance. She is also fun and great at what she does. She helped me find what worked for me. Thank you both."Darrell Groves | West Newton , PA
"There is no way to describe my time at Z&M so that you could understand . You must go there for your bike . Ryan Wingard went I thought but it's just who he is out of his way . Amy was absolutely amazing . I felt as if I made new friends sincerely . Amy thanks for the gremlin so far so good glad to have you on my side .And Ryan if you would of walked away when I said I was good I wouldn't own this bad ass ride what a head turner. Thanks for making my dream of owning a Harley come true . Ryan Himes in service thanks for the ratchet binders .These folks are a family and they treated me just the same . Thanks "jason devore | Steubenville, OH
"Amazing "jason devore | Steubenville, OH
"Thanks to Adam W. in sales & Lea D. in finance for everything, they are true assets to the Z&M dealership, and making Bart & I so glad we chose Z&M to realize our dreams of owning Harley's. Thanks Adam and Lea."Laurie Large | McKeesport, PA
"Some high quality humans at this place. John (Sales) and Amy (F&I) are two of the best. Really top notch. The first night we were there, the place actually closed shortly after we arrived. As we're sitting alone in the showroom, waiting to speak to Amy, one of the parts guys comes out from behind the counter just to talk about bikes. Showed me alot of features on the new 'Glides...and he's not even a salesman. Everyone there just loves bikes, and it shows in how they treat everyone that comes thru the door. "Michael Bradish | Delmont, PA
"Purchased my 2012 wideglide here. Excellent service! I looked at every dealer around for best price being my first bike and z&m beat all of them. My salesman Jason was very professional and very quick to get back to me with all my questions. Amy in finance was one of the nicest ladies I have ever met and also quick to get back with every question and prices. Two great people who are passionate about their jobs with excellent customer service. Very professional. Building and shop is beautiful. Would certainly reccomend checking out z&m and talking with Jason and Amy!"Lisa King | Munhall, PA
"Ryan W. and the finance office gals are a pleasure to do business with. I found my now 2005 harley sportster 1200 here at Z&M online. They were nice enough to put the bike on hold for me till I could purchase it. I had a bad experience at another dealer before I came to Z&M. These guys went above and beyond my expectations. I will be coming back to these guys if I buy another Harley in the future .I recommend everyone else to have as pleasurable of an experience as I did. Two thumbs up to the Z&M staff !"Gary Rollason | Port Vue, PA
"Jason(salesman) and Amy (finance).. I cant say enough how well both of them helped us and answered all our questions. They both stayed late to finish our sale and never made us feel rushed... I also got alot of useful information from Misty on clothing ... I didnt realize the sizing with Harley Davidson she explained it very clearly to me.. This is our 2nd Harley purchase and by far this in the best customer service (family) we had... Thank you Z&M for great people to work with... You have the cream of the crop Employees!!!"Anonymous | Seward, PA
"I bought a HD in August of 2013, It was a 2012 Switchback, the bike I wanted with extras. Jason waited till I got approval from my credit union with zero pressure. Got the loan , got the bike. A little late with this but, still happy and smiling like a kid in a candy store. Service is great also."Jeff Varchetto | North Versailles, PA
"Great customer service. We were in Johnstown for Thunder and decided to take a ride out 30. We got to Z&M on Saturday after 3:00, they were closed. Ryan Wingard was outside talking to a customer who just purchased a Heritage. We asked if he had an Ultra Classic Screaming Eagle, he answered what color. He took us inside to talk. Going over the financials with Lea we found out that she had left to go home but Rick, the owner, called her and asked her to come back. We were not prepared with the documentation needed to make the purchase but she made it happen. What a great group of people."Tom Huffman | Severn, MD
"Ryan Lease was great! Worked with both Lea and Amy wonderful girls!"Anonymous | Mount pleasant, PA
"On May 15th I was at Z&M for an oil change with my '08 Heritage. At some point, I had a very educational and motivational conversation with Ryan Lease. Next thing I knew, Dax was offering me a very decent trade amount, and the purchase of my 2013 Street Glide was in motion. Amy Upstill made all of the "official stuff" easy, I wasn't anxious about the purchase because it was easy to trust in the Z&M staff - after all they have taken care of me, and my bike for years."Andria Henry | Leechburg, PA
"wow what an experience at z&m was looking at a bike on line an Jason carney contacted me went to the dealership and Jason was great I changed my mind on what bike I wanted and on the day I purchased the bike he went above and beond to make the deal.went to finance and amy was awesome thank you Jason and amy on making my fathers day a great one I just love my new street glide.. "gary heller | tarrs, PA
"Ryan Lease is a phenomenal sales person in the fact thast he never tried to 'sell' me, he just took time to show me everything available, multiple times, and when I was finally ready to purchase Ryan made it easy. For the paperwork I dealt with Amy Upstill and yet again it was amazing. Amy and Ryan also showed me Rider's Insurance and they saved me quite a bit on the insurance also. The entire experience was great. I love the dealership, the people and the experience...I will definitely purchase here again!"Gregg Larimer | Clarksburg, PA
"great service with Adam and Amy love the bike thank you for your time. Art and Susie"arthur martin | derry, PA
"Thanks to the team at Z&M! Ryan Wingard and Amy in finance made it happen for me on a '14 Street Glide S. Awesome bike guys. Thanks, Tony"Anthony Tisone | Ligonier, PA
"These guys are second to none in my opinion! I was 1000 miles from home, having problems that my own dealer pretty much blew off & I didn't know if I would make it back home or not. They stepped in & did everything they could to diagnose the problem, corrected issues my dealer created, were more than attentive & knowledgeable. Taught me things about the bike I didn't know about, or had ever been told... just an across-the-board professional dealership. There isn't a worse feeling in the world when you are that far from home & know it's just not going to be pretty. They came to my rescue & I wish the hell I would have bought my bike from them. Leathers off to Don, Clem & Z&M Harley for everything they did for me. It was truly appreciated."Mark Race | Jacksonville, FL
"Started my search for a motorcycle online then went to harley davidson dealer closest to me. I stood around for 20 mins with not one person asking me if I needed help. I walked out a little mad to say the least. So I then found dealer next closest to my home. (Z&M cycles) walked in and every employee that I walked past, either said hello or asked if I needed help. But also let me walk around without any sales pressure. Ryan Wingard was my sales person and he was very helpful in helping me find the right motorcycle for me. Very professional!!! And Lea Duddy also was very friendly, helpful, professional!!, pleasant experience ! I would recomend going to Z&M. Very happy with my experience there! "jeff torbert | elizabeth, PA
"Had an excellent experience. Jim Jr went above and beyond to insure our purchase of our 2005 ultra classic. We would highly recommend z&m cycle as the place to go. And there was Amy. ... What a fantastic person to deal with she was extremely informative and helpful. Amy made the completion of the process very pleasant. Thank you Jim and Amy."Richard&Terra Collier | Greensburg, PA
"Z&M rocks! Dax in sales and Lea in finance were very professional, helpful and friendly. Many of the Z&M staff introduced themselves and made me feel very welcome. I purchased a pre-owned SE Road King and the service dept went way above and beyond to assure that my bike was flawless. From now on I will deal exclusively with Z&M Cycle. Give them a try...you will not be disappointed."P. "Tom" Fultz | Butler, OH
"This is a great place to buy a bike. Bought my first Harley and Ryan Lease is a great salesman as i changed my mind a few times on the one i wanted but we found the right one. He is one of the best salesman i ever dealt with. Amy and Lea in finance made that part very painless and always returned my calls in quick fashion. I will definatley be back for my next one. "Scott Walsh | youngwood, PA
Anonymous | Lilly, PA
"A great team. Wally Ryan and Amy made the already fun experience even better! "Kim Hixson | Youngwood, PA
"Best team around town"Bob Hixson | Youngwood, PA
"I just had my electra glide in for service for warranty repairs. My experience was great, was very happy with the service, I brought it in with no appointment and TJ took care of me in a very timely manor, also got to talk to the tech PJ and he was also very professional . and then when I got the bike back, not only was everything repaired beyond my expectations, they also performed a complete detail on my bike for no extra charge, With the service experience I had, I will definitely be back, thank you all!! "Brian Matter | lower burrell, PA
"John Schake showed me my bike and since this was my very first bike and he knew I wanted something nice and he showed me a 2005 Sportster and I fell in love with it, he was very friendly and very attentive and each time ii came into the salesroom he was always there with a friendly smile and a hearty handshake. Amy Upstill was my finance manager and she did an outstanding job at working up the paperwork and getting everything in line for the final purchase and they are truly what makes Harley Davidson and Z&M Cycles a family to be proud of. Heather working in motor clothes was extremely helpful in getting what I needed for a safe and carefree ride."Harry Stafford | Dunbar, PA
"Z&M is truly a great dealership. Ryan Lease is a wonderful salesman and overall great guy. Everyone made sure we had a fantastic experience."Jon Taylor | Scenery Hill, PA
"Great staff very nice folks ."Del Black | Irwin , PA
"Very good experience , very good selection , treated me right ,will go there again"bill pyle | greensburg, PA
"We sealed with Ryan Wingard & he was awesome with us! He really took a lot of time to go over everything with us! We dealed with Lea Duddy & she is such a sweet lady! She really worked hard to meet our monthly payments to what we wanted & making phone calls that we couldn't do unless we were home. Really has a lot, I mean a lot of patiences! Actually both Ryan & Lea have a ton of patiences! We will do our best to recommend our friends to Z & M Cycles! Out of all the Harley shops we have gone to, Z & M is the best!!! "Mark Myers | Verona , PA
"My fiance and I purchased a 2014 Street Glide from John Schake. John was phenomenal to deal with. He did not pressure us throughout the sales process and had the knowledge to answer any questions we had. He also made great recommendations on accessories for the bike. He made the entire process seamless from beginning to end. I would recommend anyone looking to purchase a new bike to speak to him. Amy Upstill did our financing paperwork. She made everything extremely easy and quick. She had everything ready for us and there was minimal delay with paperwork and getting everything signed. She couldn't have made this any easier on us. Phenomenal service all around, wouldn't buy anywhere else and wouldn't recommend anywhere else."Jonathan Strickler | Stahlstown, PA
"Today I purchased my first motorcycle at Z and M, It was a great experience and they truly made me feel like family!!! Ryan W. Made the selection painless and fun while Amy was an absolute Gem in the finance office, this experience couldn't have gone any smoother and I will be a customer for along time!!!! Thanks everyone!!!"Gerry L. McCracken | Latrobe, PA
"I was on my way to a penguin game and my wife and I stopped to check out a street glide we saw on the net. While walking around I met Bruce who took us in the back to show me the bike I was looking for. He was super nice and answered all my questions(which were many).i really enjoyed talking with him. Then after talking with Adam I explained that we lived 3 hours away. He made sure that the bike would be delivered the next day no charge! Talk about going the extra mile!! Then I went to see Amy about paying for the motorcycle. Working with her was another great experience. I have never laughed so much while getting a loan! Back to Adam who walked me step by step thru the entire bike. Great guy,never rushed even though the shop was very busy. To some up my experience it was like buying a bike while hanging out with all your buddies. If your looking to buy a bike, take the drive it is well worth it!!!"David Hollinger | Lititz, PA
"Another great experience with Z&M Cycles. This was my second purchase from Z&M with the assistance of a great salesman Ryan Lease. Once again everything went very smooth. From choosing the motorcycle I purchased, to trading in my '09 Street Bob, to financing, as well as parts/service. Best service techs around. I wouldn't buy a motorcycle from any other dealership. "Chris Watkiss | McKeesport, PA
"A special thanks to Bruce/John I love my first Harley!"C. Miscovich | ARMBUST, PA
"Great people to deal with. From the moment you walk through the door until the sale is finalized, someone is there to assist you through the experience."jeremy gephart | connellsville, PA
Anonymous | jeannettepa, PA
"I recently purchased my second motorcycle from Z&M Harley. I purchased a 2014 Limited in August and had to wait until November 13 for the delivery. My salesman was Ryan Lease and he was excellent to work with. Ryan made sure that I was and still am very happy. Ryan, Dax, Lea and Ian all our true professionals. As I stated this is my second purchase from this dealership and I would never buy from anyone else ever. The folks mentioned above as well as everyone at the dealership truly treat me like I am family and I know they care about me and my satisfaction. I want to thank the entire dealership for there dedication and devotion to there customers. "Edward Frazier | Monroeville, PA
"I just recently bought a 2013 Fat Bob from Z & M. My experience there was amazing. If your looking to get anything Harley, from a bike, parts, service, or even something as simple as a hat, there is no better dealership to go to in Pittsburgh. They make you feel like you're family. I am not one to normally write these reviews, but I felt compelled to this time. I will be returning to Z & M for everything I need in the future. I worked with John Schake to pick out the perfect bike for me, and Lea Duddy to help me finance it. Both were absolutely amazing. John answered all of my questions, and overall made my buying experience a great one. If your online, looking for a place to get your new Harley.. Stop. Z & M is the place. "Nathan Zoller | Pittsburgh, PA
"My girlfriend and I were planning to purchase a bike next spring and had been stopping at dealerships all over the Pittsburgh area the last few months. When we stopped at Z&M we were immediately greeted by Ryan Lease. Knowing we weren't purchasing until next year, Ryan still took the time to show us their huge inventory of bikes. We ended up finding the bike we had been looking for and decided to buy it. We never felt like we were pressured to buy anything. We also dealt with Jimmy and Lea who were also great. After the experience we've, had and continue to have every time we walk in, we would never buy a bike anywhere else. Thank You! Roy and Heather"Roy Stull | Kittanning, PA
"Overall great experience dealing with John (sales) Amy (finance) and Wally (parts). Will refer others to this 5 star dealership !"Larry Williams | Waynesburg, PA
"JASON&LEA THANKYOU BOTH FOR ALL YOUR HELP IN GETTING THE 2003 ROAD KING I LOVE IT, A THANKYOU JASON FOR GETTING THE SISSY BAR AND BACKREST INSTALLED, ITS GREAT, THANKS TO THE PARTS DEPT, TO FOR INSTALLING IT .!!!!"RICHARD T. MASELLO | FORD CITY, 16226, PA
"Ian took great care of me with my part request. Part was in stock and he was very courteous with my purchase."Anonymous | Delmont, PA
"I used to go to Z&M for all my service. The only reason I stopped was because I live just over an hour away. I got lazy and wanted some place closer. I was there recently to have my 2013 HD Build a Bike card stamped. While I was there I thought I'd check out the possibility of trading for a 2013. I have an 08 RoadKing Classic. I spoke with Adam W. in sales. When he and Sales Manager Dax D. checked out my bike they discovered a problem in my primary. Adam gave me what I thought was a fair trade-in price considering the anticipated repairs plus I needed a new rear tire. I can't say enough about how professional and thoughtful they were considering the situation with my bike. To get a better idea what repairs would be needed the service department did a quick check. They found a couple of minor problems which they fixed immediately and told me what they thought the primary problem was. My bike was already running better, and I went home to think about the trade. After a couple of days I called Adam and told him I wasn't ready to part with my RoadKing and scheduled service to have the repairs done. I can't say enough about Service Manager Jim Persin and all the service personnel I came in contact with. My bike is fixed! Runs better than it has in a long time! The repair costs didn't kill me! And, I really was treated like I had been doing business there for years. I don't think I'll be getting lazy and switching dealerships again. I'm sticking with Z&M."Frank Romano | Pittsburgh, PA
"Z&M is the best dealership I've ever been too. Ryan Wingard made my buying experience absolutely perfect he helped me for hours while I picked out my new Road Glide, Ryan even went as far as to show me how everything on the bike worked and what each button did, this being my first Harley he made things much easier when I was on the road. They gave me a really fair price for my trade in. I would highly recommend them to everyone. I bought 3 bikes from another dealership in terentum and ill never go back after the way I was treated and lied too. I'm a Z&M customer for life and you should be too. Thanks Ryan!!!!!! "Brett Smith | Pittsburgh, PA
Gregory Taylor | Apollo, PA
"Dax,Ryan & Amy are straight up good people. Honest,fair and just a pleasure to deal with. Overall just a nice way to do business. I highly recommend Z&M. Thanks guys. What a BITCHEN motorcycle."David LOMBARDO | Pgh, PA
"I wouldn't have decided to buy my Harley anywhere else! Z&M has the of greatest customer service I've ever had the opportunity of dealing with so far. And I'd gladly recommend their dealership to all my friends. Great experience for me and I plan to purchase my next bike there as well! Thanks so much to Ryan, Bobby, Bruce, the finance team and service department! Thanks for making my 30th birthday an awesome one! You guys rock."Gary Richardson | Jeannette, PA
"Everyone at Z&M were Awesome, I looked at all the western PA Harley dealers for the right bike at the right price and found it at Z&M !!!! Thanks again to everyone !!"Anonymous | New Brighton, PA
"Nothing but good things to say about this dealership. I used to have my Honda serviced here and was always pleased with their service department. Recently traded in my Honda and picked up a new Street Glide. Turns out they offered me more for my trade than any other dealer in the PGH area, without any haggling. The entire purchase process was seamless and pleasant. John (sales) and the finance department were a joy to work with. Highly recommended across the board."Anonymous | Pittsburgh, PA
"I had been looking for a particular bike for a while, luckily I found it at Z&M. Ryan Lease in sales was very helpful from the first phone call, Amy in finance went out of her way to make sure I could take the bike home with me and the service dept. guys were awesome in getting some last minute work done on a Friday night for me and helping me load up the bike and get it ready for a 3 hour return trip home. I would definetly drive another 3 hours for my next purchase. Thanks again Z&M!!"Ross Cline | Marietta, OH
"Service Dept. I had an oil leak nothing major.checked with service told them I was traveling thru the area. Clem the service rep. took me rite in and took care of my problem. Koodo's to Clem. great facility Sure is a lot different than at Latrobe Just a great experince over all..I'll be back even just to stop in."Ken Smith | Columbus, OH
"Very good purchase experience, dealers near me could not match what I wanted on a trade..they really did not take the time. Z&M took the time, got me what I wanted, and made the buying experience easy. I am very busy with little time to haggle over price. Well worth the drive for me to do business with Z & M. Great job guys!"Rudy Walls | Commodore, PA
"When I first arrived it was questionable if I would receive any assistance, after I approached a salesperson and they determined that I was actually interested in making a purchase, the relationship improved very rapidly. I am satisfied with my purchase at this point, and the financing experience was very friendly,helpful and non-judgmental. The pricing was good and I'll probably be back for my next purchase."Kevin Johnson | Clairton, PA
Lloyd Means | Connellsville, XX
"I can't thank Z&M enough from Jim McMahan,Jr. to John Schake in sales to Jim Persin and his team in service,the parts guys,the girls in motorclothes and Amy in finance for all their HELP and Commitment in making my purchase of a 2013 Road King soooo smooth and enjoyable!l THANKS, Judi Safko"Judi Safko | Canonsburg, PA
"John Schake & Amy were very helpful with my first Motorcycle.. He answered every question asked. and made my wife and I feel right at home.. I would recommend Z&M to anyone looking to get a bike.. Thank you Anthony Weaver"anthony weaver | derry, PA
"The entire staff, from sales to service, treated me with respect and were very professional. If you can't find your bike here at Z&M, you won't find it anywhere else! Huge inventory of new and used Harleys. The place for sales and service in SW PA."Bruce Kaufer | Greensburg, PA
"I recently Purchased a 2005 Softail Deuce. My total experience from the time I walked in the door until I was riding the bike out in the parking lot on a slightly warmer January day was top notch! Many thanks and I'll be sure to recommend Z&M to everyone I know."Guy Flament | Eighty Four, PA
"I would hope everyone at Z & M knows how i feel about the family and everyone that works there. I have been going there a long time and i feel that i am part of their family whether it is going their to window shop or just stopping in to say hello they are happy to see you.I can not say enough about the way they treat me and the people i sent up to them I.know that i am more than a bike buyer to them. "Emelio Mattucci | Jeannette, PA
"Thanks, to Adam and Dax for making my trade-in experience a great one! Not only did they make it easy they made me feel like one of the family. Great overall experience and will tell everyone I know about Z and M!"Jon Bailly | Creekside, PA
"IF YOU WANT A NO B.S. TESTIMONIAL READ THIS...THERES ONLY ONE "Z" FOR ME AND IT'S NOT IN JOHNSTOWN!!! First off i purchased my bike used off of a private party, so i have no prior attachments to this dealership or any others. since i have owned my bike i had it to two other dealerships for service, BIG MISTAKE!!! Z&M WAS UP FRONT AND HONEST FROM THE START, actually new exactly what the other dealerships screwed up and fixed it at a fair price with no b.s. they are very professional, doesn't matter if its a sportster or a tri glide they look at the customer and not just dollar signs. THANKYOU ALL!!! DAX AND CLEM ARE THE MEN!!! hint: an "APPLE" a day won't keep the harley ok either! z&m is the dealership to do business with. "Anonymous | , XX
"john was my sale'sman an was very helpful and has a great additude and made us fill welcome to the z&m dealership thankyou very much MY PHONE#724 ***-****"jim lisa cain reeder | finleyville, PA
"I t was a great experience at Z&M purchasing my 2012 Street Glide. Will be a faithful customer for many years to come. Thanks Ryan for all your help!"Anonymous | Kittanning, PA
"I contacted Jimmy over the phone about a used FLHS and decided to come down and see it that day. I was thoroughly impressed with his professionalism as well as down-to-earth sales approach. This was, without a doubt, the smoothest transaction I have ever made. I could not be happier with the bike. My wife and I were out all weekend, and wanted to thank Jimmy and Z&M for a great experience!!! "Justin Helsel | Seward, PA
"great buying experience, love my 2012 seventy two"jason brown | pittsburgh, PA
"The overall experience at Z & M is awesome. The only issue I have is waiting 4 weeks for an appointment to get work done in the shop. On the other hand this must mean the service department is doing great work as we the customer keep coming back. The shop guys are great to deal with and do excellent work.. I just want my satellite radio installd!!!"Josph F Lape Jr | Hunker, PA
"By far the best Harley shop in this area. Couldnt ask for better customer service. Special thanks to my salesman Ryan Wingard. Top notch salesman!"Brian Mccrory | California, PA
"John Shokey and your staff were great to deal with. Would buy from Z&M again. Since I am always in your store, I most likely will."Tony D'Ambrosio | Export, PA
"Great customer service,Jason and Amy took Great care of me."Joe Frank | Altoona, PA
" "PERSONAL" is truly emphasized their personal service...in all department and by all employees. "Michael Romaniello | Pittsburgh, PA
"i would like to thanks ryan and kim they both were great people and made it easy to buy my 2012 street glide i cant give enouf thanks to them i was treated as one of the family and i had asked for my boke to be ready with my pipes and sissy bar installed so all i had to do was sign papers and go rideing and it was all done . that is customer service at its best i am a loyal customer now i was treated like crap by zepka and will never go back thanks again "jim Clark | Armagh, PA
"My wife and I stop in from time to time just to look at bikes. I spotted the bike of my dreams, a 2012 FLTR. Adam encouraged me to test ride like it was no big deal. No pressure what so ever to purchase. Just gave me an idea of cost with my trade. I could not pass up the deal. Everyone made me feel at home and I never felt obligated to buy. Just a great buying experience. Adam still greets me every time I stop in to check out bikes. Great salesman and great dealership all around."John Novicki | Monessen, PA
"Best thing I It has been a lifelong goal to own a Harley and thanks to the great service from Lea and John, I have my first Harley. It is nice to have a salesman and finance (John & Lea) who not only love their job, but believe in the bikes they sale!! Z&M has a LIFETIME Customer!!"Sean Patterson | McKeesport, PA
"Was a pleasure meeting the owner and having him walking me through his shop and all thanks again "Frank Berger | Fair oaks, PA
john cadwallader | windber, PA
"I cannot say enough about the excellant service at Z&M cycles. They go above and beyond to get you want you want. John Schake and Lea Duddley were more than helpfull. Also the person that found me my bike. I want to thank you all. This dealership is fantastic and we will always praise it to the highest. We will come back again if we want another motorcycle. Thank you for the best service ever. "Crystal Pahira | Frackville, PA
"This was my second bike purchase, Honda VTX, now 08 FHLT Standard, the first bike was from a private seller. i must say i enjoyed this purchase much better. Jason did a great job with my wife and I. plus not only did i get a free tshirt from Leah in finance but jason hooked my wife and i up with another one. There was no pressure, reasonable trade in value, and great interest rates. Had an all around great experience. Thanks A Lot!"TRAVIS SPIAGGI | Jeannette, PA
"I purchased a Honda VTX 1300 last year. I was extremely satisfied with the service I got from Dax and have been very happy with the bike itself. I am currently rebuilding an older Harley. The parts department employees have been very friendly and helpful in getting me parts I need. As long as I continue to receive the excellent quality of customer service, that I have been receiving, I will only deal with Z & M and no other dealership. "Anonymous | Pittsburgh, PA
"This was a great purchase. Everyone was really great from Jason in Sales to Amy in finance to Bobby in Parts. They gave me a fair value for my trade which was not the case with other dealers. That sealed the deal for me. Great service all around I am very happy with my new bike!"Jason Drusak | North Huntingdon, PA
"I purchased my 04 FXST from Adam. It was an excellent visit. This is my first Harley Davidson and I absolutely love the bike. My experience at Z&M was first rate. My purchasing session was flawless beginning to end. I in no way felt pressured to buy nor did i have unanswered questions. In finance I worked with Amy, and again quick flawless painless. She was able to get me financed, all paperwork done, handled my insurance, and even gave my wife and I a free shirt, and out the door we went. The whole time we were smiling and laughing. Myself and my wife will for sure be back to Z&M for anything we need, and any future bike purchases. Thank you for such a wonderful experience purchasing my first Harley."Daniel Benner | donora, PA
" jason was not pushy jim gave more than fair trade value. great deal on acc" robert z | scottdale, PA
"Thank you so much. Your salesman Adam is the best. We walked in looking for a bike under 5000 and got the deal of the century. Everyone who sees our bike cannot believe we paid so little. We originally went to Hot Metal and they would not even give us prices. We will never go there again. You have a loyal customer with us. Thank you again!"Dan Kukulka | Jefferson Hills, PA
"This was my first motorcycle purchase. The attention that was given to me during the whole process was top notch. I never felt pressured to buy; or buy something I didn't want and was not suited for me. Dax gave me one-on-one attention answering all my questions and really went above and beyond to ensure that I made the right purchase. Thank you so much for making my first motorcycle purchasing experience both memorable and exciting! "Guy Flament | Kingstowne, VA
carl white | Pittsburgh, PA
"This was our third motorcycle purchase from z&m 2nd in less than a year and we are very much satisfied with. our sales man was Ryan Lease on the last two purchases and he was great as always no pressure no pushing just help treated us with the up most respect and he is very knowledgeable and always makes time to greet us when we are at the store to see how we are and to chat aminute or two very nice and we are appreciative for that. Also your parts men are very understanding helpfull and patient which is nice.For the service people always great and knowledeable klem is always nice to see and chat with and your free 1000 mile service is so great to receive and is a great deal to have unbeatable also for the 20% and 15% certificate. we also would like to tske the time to say we injoy all the events you put on and we rarely miss any of them . thank you Z&M and thank you Ryan Lease you will definitly have our returning business sincerely Randy and Robin Shaffer"Randy and robin Shaffer | latrobe, PA
"Can't find a better group of people , Thank you for every thing you done for my son and I ,We left there very pleased .Told all our friends, Thanks for all your understanding .THANKS!!!! THE SALISBURY FAMILY .See you in the future"Jsckson Salisbury | waynesburg, PA
"I would like to say that for both of my bike purchaces and all of my other needs at your store/dealership, have been a very enjoyable venture. All of your employees that I have had dealings with have been very helpfull and friendly. John, my salesman is allways so friendly and that also includes Heather, Kori, Ian and of course Dax. Thank you all for your professionalism. I will be back in the future for my motorcyle needs and wants."James Fox | Irwin, PA
"We were at your store Tues. evening between 5-6p The girl that assisted us made us feel like family. She put cartoons are for my kids so that my wife could shop and I was able to look at the photo album in the lobby with a nice cup of hot coffee. We have never felt so welcome at a store before. Sorry I didnt catch the girl's name."Augustine F Rudolf Jr | North Versailles, PA
"Great trade value for my old bike, no hassle, right to the point and a great experience overall. Ryan Lease took care of everything! Definately will be a repeat customer."Pellegrino Dom | N. Huntingdon, PA
"jason carney was great showed me everything on my new street glide lea duddy helped me out with the financing let me know what was going on with my bike at all times untill it was ready to be picked up yhank you z&m staff you are great to deal with"joe hutchinson | new florence, PA
"I LIKED THE WAY THEY DID BUSINESS. WHEN I WALKED IN THE DOOR SOMEONE CAME OVER AND INTRODUCED THEMSELVES AND ASKED IF THEY COULD HELP. THEY AREN'T PUSHY. AFTER I BOUGHT MY BIKE THEY WERE VERY HELPFUL AND COURTEOUS. THEY WERE FAST IN DEALING WITH ANY PROBLEMS WITH THE BIKE. I WILL DEFINITLYBE A REPEAT CUSTOMER.. "LARRY PENROSE | NEWFLORENCE, PA
"I just wanted to say "Thank You" to my salesman, Ryan Lease and Amy Upstill in Finance for a wonderful Harley Davidson Purchasing experience. I had Z&M order my bike as it was not available in any dealership. I called quite often and Ryan never seemed to get frustrated with me. He understood my excitement and enthusiasm. My accessories were ordered and waiting for my bikes arrival. They were put on when my bike arrived. Wally in parts had my HD book bike waiting for me as well. When I picked up my bike, Tori and Heather in clothing were great as well. I really could not have asked for a more pleasant shopping experience. Thanks to the Z&M Family for fullfilling my dreams."Rade Stond | Pittsburgh, PA
"BEST SALES AND SALESMAN (JOHN) EXPERIENCE I EVER HAD"MARK CATON | PITTSBURGH, PA
"Z&M is by far the best dealership I have dealt with,over the years I have purchased harleys from other local dealers..NONE OF THEM come close (in my opinion) to having such a nice group of people.. Ryan Lease is a VERY knowledgeable and excellent salesman.I told him what I was looking for and he explained that harley had made a few changes in the ultra from 2008 to 2009 (which I didn't know)..He made it FUN to look and buy my bike : )... Amy was outstanding !!!! in the finance dept..I was late for doing the paperwork on bike and she managed to squeeze me in so I didn't have to be there long...the dealership itself(sales floor,service guys in the garage,and used bike area) is kept looking EXCELLENT..This is a TOP NOTCH DEALERSHIP and I would recommend it anyone.Also would like to thank the person who traded in the bike I purchased...I LOVE IT !!!!!!!"Brian Crissman | yatesboro, PA
"JOHN WAS THE BEST SALES PERSON I HAVE EVER DELT WITH. I HAVE PURCHASED MANY BIKES OVER THE YEARS AND NEVER HAD BEEN TREATED WITH SUCH RESPECT. I WILL SEND ANY OF MY CLUB FRIENDS TO SEE JOHN IF THEY ARE LOOKING FOR A BIKE. AMY IN FINANCE WAS ALSO VERY NICE. I KNOW WHERE I WILL PURCHASE MY FUTURE BIKES FROM Z&M"MARK CATON | PITTSBURGH, PA
"Very good repair and parts dept. Sales staff knows their stuff. "Darrell Stewart | Youngwood, PA
"2nd time around,always great to deal with people who know there business. Ryan really went out of his way to make things happen. Many thanks guys,made my dream come true !! "Doug Lange | seward, PA
"THE SALESMAN AND FINANCE AGENT NOT ONLY MADE THE EXPERIENCE PLEASANT THEY MADE IT FUN. I HAD AS MUCH FUN PURCHASING MY HARLEY DAVIDSON WIDE GLIDE AS I HAVE RIDING IT....WELL OK THAT MIGHT BE PUSHING IT A LITTLE. GREAT JOB JASON AND LEAH I LOVE THE BIKE! "Anonymous | vandergrift, PA
"All of Z and M employees are helpful and make you feel at home. congratulations on the platinum award and thamk you for the customer appreciation day. "rob robinson | export, PA
tim Cowan | blairsville, PA
bob ayers | pittsburgh, PA
"First Harley I ever purchased was @ Z & M's! Salesman very helpful and knowledgeable.. Glad I stopped in!! :)"Pete Draksler | New Florence, PA
"have a 2009 ultra classic. needed a new back tire. called parts and it was in stock. called service and talked with CLem to schedule, and he said he could do it the next day. brought it in and Clem took a look at my front tire and said it might be under warranty to replace due to a hd mistake on the mold. thats going the extra step! I told Clem he has a customer for life.Great service, timely and very clean. Pleasure !"paul dern | pittsburgh, PA
"Just wanted to say thank you to Jason C. in sales and Amy in financing for all their help and patience. They were a pleasure to work with."Anonymous | pittsburgh, PA
"Amazing service and people at Z and M from the parts to the sales to the financing etc.... Overall #1 dealer in my book !"Ryan Riazzi | Irwin, PA
"I was looking to purchase my first Harley and I originally started my search at Hot Metal Harley three weeks prior to walking into the doors of Z&M. I was told at Hot Metal that due to the Disaster in Japan that the Metric Bikes had lost value so they were only going to give me a fraction of what my bike was worth on a trade not to mention I got a complete run around for three weeks and many Stories from a sales person there that where beyond belief and finally after three weeks got approved for a new Harley well by this point I had enough and walked into the doors of Z&M I met with Jason he right away did the appraisel on my Metric bike trade in and he got the ball rolling What a awsome sales guy I picked my bike went to the finance department my loan was approved on the spot and Lea Duddy was the best she was very informative went over all the details of the loan and warranty It was all done in less then 2 hours. I reccomend anyone out there looking for a new Harley go see these guys. They all work as a team to make your experience a great one!!!!"Edward Zwierzelewski | Scottdale, PA
"Z&M Cycles represents a standard of excellence that others can only hope to achieve. They take pride in their product, responsibilities, and customer satisfaction. They are #1"Robert Powell | Everson, PA
"My home away from home"Ann Johnson | Latrobe, PA
"I have stopped in z&m a few times before and just wasn't really satisfied but the last time I stopped WOW what a change and Ryan was GREAT. He met me at the door ,showed me what he had and I found my the bike that i always wanted. Ryan was great to work with and LEAH was awesome too in finance. Keep up the great job and THANKS for a great experience."Rich | derry, PA
"We are extremely pleased with our new Tri Glide Ultra Classic, along with the great service and great people like Amy and John you guys where great to do business with. Thanks to all of you."Mike Huha | Yukon, PA
"Keep up the GREAT JOB!!! I love the new web site, and facebook too!!! Z&M Cycle Sales ~ Only the BEST!!"Matt Colaianni | Saltsburg, PA
"Awesome Sales Crew Dax Kicks Ass And Backed Up With " THE GREAT "Lea In Financing I had The Best First Hd Purchase I Could Ask For Thanks Again Not Only Did I Get Great Service! I Made 2 Great Friends!"ROGER DRABANT | LATROBE, PA
John Coyne | Northversailles , PA
"Adam was our salesman and did a heck of a job assisting with our choice of our HD cycle (an '06 Heritage Softail Classic)...Not only was Adam knowledgeable about the business aspect of the purchase (w/ both HD and Z & M), but he was instrumental in assisting us with all our accessories and various services that Z & M had to offer...Adam is definately a 5-STAR salesman in our book!!!!!...From our purchase in '06 to this very day, both my wife and I are extremely comfortable with all that Z & M has done for us to make our riding and HD purchases and accessorizing a 1st rate experience every time we visit...A big "Thank You" to Adam and the Z & M crew!!!!! Paul & Debbie Bigos"Paul Bigos | Wilmerding, PA
"Great Sales and Service! Will take care of your issues immediatly"Bob Hixson | Youngwood, PA
"When my Fat Boy decided to quit shifting on the highway, a call to Z&M had a trailer there in a half hour. Picked up, repaired, accessories added, washed and delivered in a few days. Being new in town, Jim gave me a tour of the service department and was very knowledgeable. I can't say enough about Jim and his service crew. I found a new home. "Harry Brooks | Ligonier, PA
"Searched high and low for a nice StreetGlide and had no luck. My neighbor told me about Z&M and Dax and there was no turning back! I found the Harley I was looking for and the service from all was great, This being my first H-D, the staff at Z&M made it a breeze! It might be my first, but it won't be my last from Z&M Cycle!"Wes Acre | Saxonburg, PA
"was surprised how well we were treated , no pressure to buy hell we were going to buy my wife a new pair of gloves , and we got a new soft tail . thanks it was great "Rick Irgang | Greensburg, PA
"Absolutely a great experience. Ryan was exceptional with his product knowledge. Very smooth transaction. Lea was excellent and professional. Being in sales myself, I must say I would be proud of the staff at Z and M. Great job. Look forward to doing business with Z and M in the future. Five Star treatment."Chuck | N Huntingdon, PA
"Bought my last bike here. Crashed it. Two broken hips and 5 months later I had to come back and buy another. Wouldn't think of going anywhere else. Dax was great. Amy was great. Most pleasant experience I ever had from a Harley dealer. Really like dealing with family (that you like). Thanks Guys."Jimmy Wilson | Washington, PA
Anonymous | Greensburg, PA
"I just purchased a Renegade and it was such a great experience from the salesman Ryan to the ladies in the finance dept.I will be back in the spring to purchase a Harley. Thank you very much Jay Balson"Anonymous | Verona, PA
"the best ! rode an hour from washington, pa to buy my 09 street glide. would have rode 3 . sales dept is fantastic. i'll never go anywhere else"scott hareza | mcmurray, PA
"Jim was extremely friendly a people person very knowledgeable gave me a good price on tradein. lea went above and beyond to get me financed, Dax is extremely great as a sales rep also the knowledge of the bike he took the time of going over the bike. I highly recomend z&m cycle."Augustine Frank Rudolf, jr | East McKeesport, PA
"Short & Sweet. They are the best. Friendly they get to know "You" Sales, Service, Parts, Finance, Clothing Sales all first class."James Williams | Monroeville, PA
"Myself,my son, and my brother all bought bikes at Z&M this year. Dax is the man, What a family of superiour sales a staff members that Z&M has. Our trade ins were better and there bike prices ARE THEE BEST. My experience was absolutely awsome. I'll be back, and so will everybody that I speak too thats looking too buy. DAX and Z&M staff Thank You "scott lange | Armagh, PA
"Made the transformation to Harley Davidson after decades of riding. Z&M Cycle is Western Pennsylvania's premier dealership! Great sales, service, parts and finance guys and girls. Absolutely no regrets with my Harley or Z&M."Rob Chester | White Oak, PA
"We had searched every H.D. dealer almost in Western Pa., this was the best deal, more than what I expected on my trade, better deal on my new Fat Bob. The dealership was superior than any other, Dax and Ryan, being utmost the superior sales staff, and the customer care, knowledge of the staff, being greated by every one that walked by us. The buying experience was so awesome!"Bud Lange | Hollsopple, PA
"Dax is the man!!! Awesome salesman, awesome dealership in every way. Next bike purchase will for sure be from here. Thanks for the hospitality."Matt Lange | blairsville, PA
"I just purchased a used 2004 Honda CBR600F4i from Z&M! Everybody was so fantastic! It made the experience of buying my first motorcycle so enjoyable. Amy in finance was a complete gem. Rhyan was first person I came in contact with when I walked into Z&M. Very Kick ASS Staff.. CHEERS GUYS and THANK YOU."Mark Laraway | Aliquippa, PA
Nathan Dodson | New Alexandria, PA
toni cheripka | mckeesport, PA
"proud to have bought my harley off Z&M cycles what a nice dealership . my daughter and wife went to the kids day what other dealership does this for their clients. it shows what good people owns this dealearship all of their open houses are first class other local dealearships should take lessons better yet don't thank you"jason S | new florence, PA
"hands down best experience ever had buying vehicle dax ryan and adam helped with any questions i had about bike and equipment. and amy was just everything u could ask for when doing paper work was nice fast and efficient. great buy, sure will be back."matt noll | Irwin, PA
"All of the staff was very friendly, answered all my questions, and made sure I understood everything about my bike/purchase before I left the showroom. I will reccomend you guys to all my friends looking for a new/used motorcycle!!"Larry Songer Jr | Greensburg, PA
"I have to say that my experience was nothing but pleasurable. I was waiting to be seen and was reassured numerous times that I would be taken care of. When it came to my turn, I was treated with nothing but respect, not just as a customer but as a person. Everything from the appraisal of my trade in to the final paperwork, Z&M has nothing but class. John took time to talk to me and even pushed my paperwork so I could ride my bike home. Dax gave more than a fair appraisal and Amy handled the paperwork. All in all Z&M made my day. Very courteous and organized. Thank you all very much!!"Ken Heller | Mt. Pleasant, PA
"I got a great deal and a great looking bike. It was a month long process, but it was well worth the wait. Thank you Ryan for keepping everything in line through this long process. Bike looks amazing and I can't wait for good weather to ride. Z&M Cycle, the best Harley shop in the area."Chris Watkiss | New Stanton, PA
"John and all the staff at Z and M did an excellent job at getting you the deal you wanted, and not pressuring you into anything. One of the best HD shops around."Gary | Uniontown, PA
"I am sssoooo pleased with Z & M. Everyone treated me GREAT!!! I got my dream bike.. Thank you JASON! and DAX! you were great! I will be back we actually have a ride planned when the weather gets nice.. I will send everyone I know there...Thanks agian everyone!!!!!MUAH!!!"Carol Lange | Duncansville, PA
Chuck Eglhaut | Greensburg, PA
"Its been 6 months since I bought my 09 FXD. I have since experienced every aspect of the dealership. Starting with Dax in sales (great customer orienated person).With Denise in Finance (She got me a better rate than i could get at my own bank!!) The guys at the parts counter always there to help, Service department..what can I say a great group as well with good advice as well. 1st service went without a hitch and with the new add on's well lets say it runs even better! The sales people in clothing always helpfull.. My only compalaint and its not really a complaint is I wish their were more clothing for .. Well lets say the more "Stout" rider LOL Highly recomended Dealership. Thanks Jim and your family for all "Yinz" do!"Richard Beaver | Jeannette, PA
"I honestly felt that I was dealing with family (the ideal family and not the real family that we all have, with the creepy uncle you never talk to and the cousin on probation). Even during one of their busiest days of the year, Dax sat down, shot the BS with me, and took his time despite the fact that he could have sold 2-3 more bikes while patiently dealing with me. It didn't feel like doing business with family it, it was doing business with family. "Tommy P. | Indiana, PA
"i just purchased my second harley from these guys. everyone in the whole dealer is great to deal with. highly recomended. thanks for the new bike dax."jake zieglar | north huntingdon, PA
Eric Inman | Perryopolis, PA
"In the past few years i have been in and out of dealerships in the area dreaming about a new harley.Entering your dealership i always felt comfortable and relaxed.In the store many times,i was always greeted by salesman with no pressure while looking.The time finally came this spring.My salesman,John,was very professional and patient to help get me into the bike i'm very proud to own.The bike i purchased was a 2007,not new,so someday i will be back to purchase that new harley.Thanks John and Z+M for making my first harley purchase a great experience. "Bill Ward | Elizabeth, PA
"My father has been bringing me to your dealership since 1981. The new building is just as fabulous as the old building. That is because of the people. They are as great as they can be. To speak of a few. Dax is the greatest sale person I know. Thank you for helping me get my 2008 FXDC. Parts man Doug found genuine Harley-Davidson parts for my 1981 sportster that I thought I would never find. Jim P. got my 2008 FXDC roaring. And Lauretta for getting me in my riding gear. I thank each of you over & over as well as every one else who is part of your family there. I also thank you Jim Sr. for having a dealer ship that I was able to grow up with. Thanks always and forever. "Joseph Lee | Elk County, PA
"After 13yrs on a sportster I finally bought a 2009 FLHTC. Dax is one of the best salesmen I have ever delt with. He deffinitly knows the products and genuinely takes an interest in making sure you get a bike you will be happy with.Everyone that works at Z&M likes their job and it shows. "John Pfoutz | Mt. Pleasant, PA
"Just wanted all of you to know, that I have been to many other Harley Davidson dealerships over the past year and none of them has compared to you. Some of your notable outstanding charateristics are: excellent customer service and attention no matter how busy; supberb sales that apply to every customer not just the first few through the door; willingness to go the extra mile to make a customer happy by finding products that customers desire and layaway with no $ down and no term limit. Your Christmas sales, chili cookoff and other events are also what us customers appreciate and keep us coming back. In these days of intense competition for business, Z&M has got it right by putting the customer first. Thank you for your suberb customer service. "Debbie Shilobod | New Stanton, PA
"i bought my first atv from you 5 years ago then moved to york pa i went to a couple places up here and the service was horrible and prices were high. i drove three hours to come back home and see what you guys had to offer and i walked away with a new atv. i just wanted to say that you guys are great and i will always come to you for future purchases."keith framk | dover, PA
"Hello, my name is Beth. I didnt know any other way to get a comment about an employee to your store, so I did it this way. I just wanted to tell you how much Lauretta, helped us in our quest for making my cousins wedding into a Harley Themed one. She gave us so many great ideas, that we never even thought of before walking into the store. The wedding was just a small gathering, but it was just what we wanted, all because of her help. We bought everything we used at Z&M. I know my cousin bought his bike from your store, and also had to have it sold through you, so we have recommended you to others when they start talking about anything dealing with motorcycles and such. And will continue in the future. Just make sure Lauretta knows how much of a great help she was going above and beyond her job in my opinion. Thanks again. Oh and our visit was on June 14, 2008, if that is needed for anything. "Beth Taylor | Shelocta, PA
Dana Clark | Apollo, PA
"Dax was the salesman on my first bike and my second.The sevice from him and Jim jr. was exceptional.They talked with me and helped with all my financial needs.Dax gave me and my wife a great tour of the dealership which we really appreciated,what a nice place.The best thing about my experance was driving off with one bad ass bike. "Ken Vaslavsky | Greensburg, PA
"I recently bought a 1999 Night Train. The staff did an amazing job of making us feel like we were family from the start,and we could not have been treated any better. We will definetly buy from you again and we are already recommending you to our friends who ride. The bike was in amzing condition and the shop did a great job of going over it before we picked it up, even down to the great shine the detail guy's put on it. Thanks again for all you did to make sure our experience of buying a bike was a good one! "jimmy stine | avonmore, PA
"Just bought my Dream bike. Was there on a very busy day(open house). Staff was went out of there way to answer a lot of questions and turn the purchase in to a very pleasent experiance. There are number one in customer service and will be there a very long time. Have a Honda shop a mile from my house but drive 50 miles to Z&M need not tell you any more."Robert Sweed | Indiana, PA
"My purchase of a 1993 Electra Classic was a pleasant experience from sales to pick-up. Adam was my salesperson along with Amy and Denise on the financing end, I actually enjoyed my visits. My next purchase will definately be from Z-M. Thanks again! Ralph"Ralph Turner | Pittsburgh, SD
"It was a real pleasure dealing with Jim and your employees. You all treated me like you really appreciated my business, this is not always the case with businesses today. You realize that your customers are how you stay in business. Thanks for the great treatment, I would recommend you to anyone looking for a superior dealer. "Richard Graffius | Trafford, PA
"I just wanted to thank John for working with me and the patience he showed as I picked out my Very first Harley. I ended up getting a 2003 Anniversary Edition Dyna Low Rider. I am so happy with the bike and will continue to grow with Z & M as I go through the years. You Guys are first class and am glad that John took the time to work with me. Thanks again. Harley forever!!!!!!!!!!!"michael kelley | connellsville, PA
"Great group of people! No pressure sales and excellent service."Bill Rummel | South Connellsville, PA
"i would like to thank dax for the excellent service!! quick resonses on email showed me on how they run there business. also would like to thank denise in financing for making my dream a reality. i would definately buy at z&m again!"edward taggart jr | jim thorpe , PA
"1st Harley and the experience was great! Adam was my sales guy and Jim Jr took care of me when i picked up. Nothing but good things to say about Z & M thanks rich"Rich Ault | Jeannette, PA
"Dax is a great salesman. Very direct and straight to the point. No typical salesman bull****."Greg Welsh | Madison, PA
"The best bike shop period. was reffered by John Krempasky. will buy from again. thks Z&M"Ronnie Cannon | Monongahela, PA
"EVERYTHING FROM THE FIRST CONTACT FROM THE EMAIL I SENT THEM WAS FANTASTIC.I COULDNT HAVE HAD A BETTER EXPIERENCE.WHEN YOU TALK TO THEM,YOUR TALKING TO A PERSON,NO SALES HYPE,NO SMOKE AND MIRRORS,JUST GREAT HONEST PEOPLE WHO ARE IN A PHRASE "A MAN OF THEIR WORD".THEY COULDNT HAVE BEEN BETTER THANX AGAIN WILLIAM AND TINA ROTH. DAX WAS AWESOME! "WILLIAM ROTH | JOHNSTOWN, PA
"U people are the best inthe area an dhelp people work things out..."Henry Probst | Latrobe, PA
Charles Miller | jeannette, PA
"the last 2 times i needed service you guys went way above and beyond my expections. thanks for everything"Anonymous | greensburg, PA
"Dax was my salesman and he was very helpful as well as knowledgeable. He made my purchase as easy as waking up in the morning. Denise is the best, the smoothest transaction I have ever had. You guys are the best, my next bike will definitly be from Z&M Cycles."Mark Smitley | Ruffs Dale, PA
Carol Byce | Derry, PA
"Dax was a good salesman he helped me to get the bike i wanted and i went back and got some parts sorry i don't remember the persons name but he was very helpful to me in getting what i wanted if i were looking to buy again i would go back"Elmer Berish | Coal Center, PA
"Have waited a long time to buy a Harley. Dax made it easy and made me feel comfortable. Denise, as busy as she is, still was friendly and curtious. Z&M is a great place."Pete Evangeliste | Jeannette, PA
"How can you ever be satisfied with what you own? Well its easy, let service and the parts department make your ride even more appealing to your own style. I just had my Ultra glide Classic in for service and repairs, the help was top notch, the work was more than professional, and the results..... Better than I ever expected! These people really take care of my ride with white glove care. "Chuck DeRito | Derry, PA
"Awesome price on the exact bike i was looking for. Very friendly and upfront sales person. looking forward to many years of customer service here!"Christopher George | McKeesport, PA
Chad Staszak | West Mifflin, PA
"You guys rock"Toni Bolen | slickville, PA
"The entire Z&M team was wanderful. This was my first Harley, and not my last. Dax was my sales person, he was able to answer any question I had. I had some accesories added before I brought it home. Service wasa great, Dax lined everything up for me. I know where I am going to go for my next bike. Thanks,Dax and the rest of the Z&M team!"Chuck Miller | Jeannette, PA
william fennell jr | clymer, PA
"We are new to Z&M and enjoy your new location."Mike & Marsha Humbert | Connellsville , PA
"What Can I add to the amount of great press that Z&M has so far? Well it the people that make the business a great success, from the owners, whao met with me, and service who catered to my schedule, and most of all the salesmen. Dax is the first salesmen that has had unlimited time to spend with me over the past several years, and up till the time when I said I am ready for the purchaes, he has been more than helpful. Even the other sales people always are willing to help out, and not jumping over each other to make a sale. In closing I just want to say that all the others who have said negatives about this dealership were WRONG. I can even repeat what tall tales they have made. Bottom line, its the people who make and have made Z&M a great place to visit, get service, make a sale, and even to stop by and say hello. "Chuck DeRito | Derry, PA
"your sales person Swing was great. if and when i buy another bike it will be from him.. he is very knowledgable about the product. great job. your parts person jason is very good at his job. he helped me pick out many parts for my bike. great job guys. thanks"john doe | slippery rock, PA
"i just purchased my first harley from adam, and i am very satisfied. thank you."JAKE | north huntingdon, PA
"When you are going to buy your first Harley this is the place to have that happen !!! The service I recived from John in sales and denise from finance will make a lasting impression on the buying a Harley experince. THANKS"Mike Kropp | Scottdale, SC
"DAX HELPED ME OUT ALOT WHEN BUYING MY BIKE. DAX IS A 5 STAR SALEMAN, IVE SENT MY BROTHER INLAW UP TO BUY A BIKE AND MY FRIEND AT WORK TO SEE DAX AND THEY ALSO BOUGHT BIKES.GREAT JOB ALL AROUND"TOM GUSTAFSON | LATROBE, PA
"Great place................Great Bike!!!"Stan/Elizabeth Morgan | Arona, PA
"Hey folks at Z&M. I've been in the market for a new H.D. scooter for some time now, and believe me when I tell you I've checked EVERY dealer around the Pittsburgh area. Guess what? You guys stood head and shoulders above the rest. Dax, your salesman, blew me away with courtesy, politness and general helpfulness. He managed to sell me my scooter a 2006 FLSTNI Deluxe- man what a beauty. I need not mention that I got the best deal here at Z&M BY FAR! My wife and son were so impressed, they decided they needed new riding boots as well. They bought them. And, you guessed it, at prices below the competition. Did I mention that the first service is FREE? My heads is spinning thinking of the value you guys and gals have give me. Sorry to say I looked here last. But not anymore- you guys and gals will now be thought of first. Thanks so much. Mike"Mike Krizmanich | Gibsonia, PA
"Thanks Dax you made my purchase easy!!!!!! I'll see you for my next one!!!"Wendy Eisele | Export, PA
Patrick Neary | Greensburg, PA
"Harley number 4,,,and by far was the best sales service I rec'd. First 2 Harleys bought thru military sales, one while in Japan and the other bought and picked up at a stateside location, neither of which came with ANY service after the sale...the 3rd was bought at a "other" local western pa store, and there was no quality service either before during and after the sale. The salesman at Z & M meat all and then some of the expectations and concerns of my recent purchase in June of this year. At my midlife age, I dont really know if there will ever be another NEW harley again, but I dont want to say never, and I know for what ever "Harley Needs" I have, it will always be from Z&M..Thanks for everything and have HAPPY HOLIDAYS...."Jeff Lippert | N.Huntingdon, PA
"helpful sales man helpful sevice department good many bikes to pick from"Jamie Webb | somerset, PA
"The experiences I've had at Z&M are wonderful. I am always treated in a very personal and professional manner. I highly recommend Z&M to anyone I know thinking about purchasing a new or used bike or quad. "Frank Rocco | Scottdale, PA
"I collect shot glasses and Harley Davidson t shirts. Stopped here on a road trip. Awesome store! The biggest I think I have seen, and I have been to over 40. Service and sales people were so nice, I felt right at home. Very friendly! Thanks for the great experience! Let me know when you get shot glasses in with your logo on them, I need one for my collection. "Andrene Matias | Hudson, OH
"I was transfered to the Pittsburgh area recently and I have purchased some parts and have used your service department a couple times. Recently on Oct. 19th I was on vacation and out for one of the last rides of the season when I notice a strange engine noise. I was not too far from your shop so I rode on in. Your folks at your service dept. were great. A mechanic came out and listened to my engine... decided it was something in my primary. It was late in the day so he said it might be tomorrow by the time the bike cooled down enough to work on. So I said that I would bring it back the next day... He was very concerned about me riding it due to the fact that the primary could lock up causing an accident. He took the bike back, put a fan on to cool it down(I'm sure it was still hot when he was working on it) found the probem, and got me on my way. Now I am not so impressed by the quick fix, although I do appreciate it. But I WAS truely impressed by the genuine concern for my safety, and the fact that your mechanic was willing to go ahead and work on my bike even if it was a liitle hot. I just wanted to say "Thanks" again. I mentioned earlier that I was transfered into the area, so I did not purchase my current Harley Road King from you, but I do know where I will be purchasing my next one.... With service like you have demonstrated why would I even consider anyone else. Keep up the great work... I'll be sure to tell people about my positive experience at Z & M. Steve Haney"Anonymous | Apollo, PA
"A great experiance all around. Friendly, helpful, knowledgable in all departments. I am one mighty pleased customer."Ron Farine | Delmont, PA
Toni Bolen | Slickville, PA
"I like the store and the people are very nice"Toni Bolen | Slickville, PA
ronald daugherty | avalon, PA